Spidr Design Privacy Policy

Last Updated: September 5, 2025

Spidr Design (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes the types of information we collect, how we use it, to whom it is disclosed, and the safeguards we maintain to protect it.
 

  1. Information We Collect
    We may collect the following categories of information when you engage with Spidr Design:
    1. Personal and Business Information: Name, company, email address, phone number, and mailing address.
    2. Billing and Payment Information: Payment details provided through our billing partner, Stripe, including credit card or bank account information used to process payments for digital advertising services.
    3. Account Information: Usernames, passwords, or access credentials for accounts we create or manage on your behalf.
    4. Usage Information: Data about how you interact with our websites, applications, and services, such as IP addresses, browser types, and analytics data. We use Google Analytics to understand how visitors use our site. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
    5. Communications: Records of correspondence with us, including emails, forms, and support requests.
       
  2. How We Use Your Information
    The information we collect is used to:
    1. Provide, manage, and improve our services.
    2. Process billing and payments for digital advertising through Stripe.
    3. Communicate with you about projects, services, and updates.
    4. Customize marketing and service offerings to your business needs.
    5. Fulfill our legal, regulatory, and contractual obligations.
       
  3. Disclosure of Information
    We do not sell or rent your personal information. We may disclose your information only in the following circumstances:
    1. Service Providers: To trusted third parties who perform functions on our behalf, such as payment processing (Stripe), cloud hosting, analytics, and technical support.
    2. Business Partners: When necessary to deliver co-op advertising programs or services that require collaboration with third parties.
    3. Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and the rights of others.
    4. Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.
       
  4. Method of Disclosure
    When disclosing information to third parties, we do so securely by:
    1. Transmitting payment information only through encrypted and PCI-compliant platforms (such as Stripe).
    2. Restricting data access to authorized personnel and service providers who need it to perform their functions.
    3. Using contractual agreements with service providers to require confidentiality and proper data handling.
       
  5. Security Practices
    We take reasonable and appropriate measures to safeguard your information, including
    1. Encryption: Sensitive data, including payment information, is transmitted using SSL/TLS encryption.
    2. Access Controls: Limiting employee and contractor access to personal data based on role and necessity.
    3. Secure Storage: Storing data in secure, access-controlled environments.
    4. Regular Monitoring: Implementing monitoring, logging, and auditing procedures to detect unauthorized access.
    5. Vendor Compliance: Working only with third parties (such as Stripe) that maintain industry-standard security practices.
       
  6. Your Choices and Rights
    You may request to access, update, or delete your personal information by contacting us at compliance@spidr.design. Please note that some information may be retained as required by law or for legitimate business purposes.
     
  7. Changes to This Policy
    We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Last Updated” date.
     
  8. Contact Us
    If you have questions about this Privacy Policy or our data practices, please contact us:
    Spidr Design
    140 S River St Suite 110
    Aurora, IL 60506
    info@spidr.design
    630.383.2070